Article 1 – General

As required by Article 129, 1° of the Electronic Communications Act of 13 June 2005, CREZZUR wishes to inform visitors to its websites about the use of cookies. CREZZUR uses cookies and similar technologies, such as pixels and tags, to keep the user experience of the visitors and registered customers (hereinafter: the user) of the website as optimal as possible under the following domains: The specific purposes for the use of cookies are further determined under Article 3.
Article 2 - Identification cookie

2.1 A cookie is a small file that is placed on the user's device. They help CREZZUR to identi-fy the user's device and enable the use of the  diver-se  functionalities of the website.

2.2. On the first visit of the user to the website, a bar will be displayed on the first page to alert the user to the existence of the cookies and to allow the user to either (1) continue using the website without disabling the cookies, or (2) leave the website.

2.3. If the user does not wish to receive cookies, he/she may change his/her browser settings from the device on which the website is visited. If the user uses the website without changing the browser settings, the user is supposed to agree to receive all cookies on the website. The user must take into account that the user experience and/or the functionalities of the website will not be optimal /will work without cookies.
How do you disable cookies?
If you wish to block cookies, you can do so for the browser you use.

Internet Explorer:

disabling cookies, keep in mind that certain graphics may not appear nicely, or that you will not be able to use certain applications. Below in art. 8 of this Cookie Policy you will find a detailed list of all types of cookies that CREZZUR uses on its website. [ab2]
Article 3 – Accounting for processing

3.1.        CREZZUR carries out any processing of personal data in accordance with regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protec-tion of natural persons in connection with the processing of personal data as provided for in the  Pri-vacy  Policy of the Website. The user also accepts that CREZZUR has access to the data collected by the cookies and that  CREZZUR stores this data. This storage of or access to information constitutes a processing of personal data for the purpose of achieving the objec-tives stated in this Cookie Policy and in the Privacy Policy.

3.2. The user of the website can  withdrawhis or her consent at any time and free of chargeby disabling the cookies in his own browser.
Article 4 – Rights of the userIn accordance with the Privacy

Policy, the user has at all times the right to access and correct the data relating to him or her that was collected by  means  of cookies. He/she also has the right to object free of charge to any processing of this data and/or the transfer of this data to third parties for promotional pur-poses of  products  and services. The user may also request to correct or delete incorrect or incomplete personal data, or data that is no longer up-to-date or no longer up-to-date. The user also has the right to ask CREZZUR to erase the personal data or to limit their processing, as well as the right to object to the processing and the right to data portability.
Article 5 - Retention periods

CREZZUR will keep the personal data of the user who processes it via the cookies   for the entire duration that the website or future versions thereof that use the same personal data are online. The retention period of the personal data processed via third-party cookies is deter-mined by the privacy policy of the cookies concerned.
Article 6 – Complaints

The user always has the right to submit all complaints regarding data breaches or alleged inva-sion of privacy regarding the use of cookies by CREZZUR to the Belgian Data Protection Authority via the following coordinates:  Commission for the Protection
of Privacy
Address: Drukpersstraat 35, 1000 Brussels
Tel: +32 (0)2 274 48 00
Fax: +32 (0)2 274 48 35
Website: /Article
7 – No third-party cookiesThere are no third parties advertising on the website or placing cookies on the

user's device with which they visit the website.
Article 8 - Types of cookies used

8.1.        CREZZUR uses two types of cookies: permanent and session cookies. A persistent cookie is set as soon as the user has logged in with an account. The next time the user visits the website with the same device, the permanent cookie CREZZUR offers the possibility to recognize the user as an existing user, so that the user does not have to log in to use the web-site on-new.   

8.2. A session cookie is used to identify a specific visit to the website. Session cookies expire after a short period of time or when the user closes the browser with which the visit was made.

8.3. CREZZUR may use other technologies such as Adobe Flash to place the functional equivalent of a cookie on the user's device.

8.4. CREZZUR may set cookies when the user visits the website or the cookies can be set by other websites or services that perform content on the page that the user views on the website (the third-party cookies).
Article 9- Purposes of cookies

9.1.        The cookies used by CREZZUR provide information about the time of the day on which the user visits the website and the preferences of the user. CREZZUR also uses the cookies to improve the user experience of the website. Cookies also make interactions with the website safer and faster. They ensure that the user experience is  tailored to the user and matches the user's personal settings.

9.2. CREZZUR uses cookies for various purposes:


CREZZUR uses cookies to know when the user is logged in, so that it can display the correct information and provide the user with a personal user experience.


CREZZUR uses cookies to support or enable the security functionalities that CREZZUR ap-plies, and to help CREZZUR detect malicious activities.

Crezzur preferences, features and services

use cookies to know what language the user wants to use, what his or her communication preferences are, and they help the user fill out forms on the web site. They also provide the user with functionalities and custom content.

Performance, analysis and research

CREZZUR uses cookies to collect information about how the website and any plug-ins per-form worldwide. CREZZUR also uses cookies to understand, improve and research products, functions and services, including when the user accesses the website from other websites, ap-plications or devices, such as a device that is not the property of the user or a mobile device (smartphone or tablet).

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Crezzur uses cookies to offer you a better website.